ISDN PRI Services

Integrated Services Digital Network (ISDN)ISDN Services are an alternative arrangement for access line services such as Business DEL and PBX Lines.

Two types of ISDN Services are offered:
1) ISDN Primary Rate Interface (ISDN PRI)
  • Full Rate ISDN PRI (30 Channels)
  • Fractional PRI (10 or 20 Channels)
4) ISDN Basic Rate Interface (ISDN BRI)
Full Rate ISDN PRI Service is provisioned at 1.930 Mbps rate via the Primary Rate Interface standard of the Integrated Services Digital Network (ISDN). ISDN PRI provides Customers with 30 channels to Customer’s PBX or Key System. ISDN PRI includes:
  1. Main telephone number (Pilot number)
  2. Up to 200 Direct Inward Dialing (DID) telephone numbers
Fractional Rate ISDN PRI Service provides Customers with 10 or 20 channels to serve branch and remote offices. Fractional Rate ISDN PRI includes:
  1. Main telephone number (Pilot number)
  2. Up to 100 Direct Inward Dialing (DID) telephone numbers for 10 channel ISDN PRI
  3. 200 Direct Inward Dialing (DID) telephone numbers for 20 channel ISDN PRI
Additional blocks of 100 DID telephone numbers can be ordered.
ISDN BRI is provisioned at 128 kbps rate via the Basic Rate Interface standard of the Integrated Services Digital Network (ISDN). ISDN BRI provides Customers with 2 channels to Customer’s ISDN terminal. ISDN BRI includes two telephone numbers (one main number and one Multiple Subscriber Number). Up to 8 Multi Subscriber Numbers can be ordered.

Different Voice Usage plans will be offered at an additional monthly Charge to the Customer from time to time on a Fixed Term.

Value Added Services will vary from service to service and customer will have the choice to subscribe to the VAS with additional monthly Charges.
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The Minimum Term is one month. Exit charge of one month rental will be applicable for early termination

Charges, Billing and Payment

One-time connection Charges for installation and activation of Service.

Rental Charges for ISDN PRI/BRI Service will be billed monthly in advance.

Usage Charges are billed monthly in arrears and the bills shall include the following information
  1. total charges for calls to mobile
  2. total charges for national calls
  3. total charges for international calls
  4. itemized charges for international calls
One-time Charges for upgrade, downgrade, or relocation are applicable.

The monthly rental Charge will be prorated from the date at which upgrading and downgrading is actually effected by Etisalat.

ISDN Lines with Monthly Rental Charge including free Local & National minutes for Fixed to Fixed Voice calls will be based on a Fair Usage Policy of 7,500 minutes per channel. Out of Bundle charges will be billed at AED 0.15 per minute for Local & National calls.